SnippetJet

The Fastest Way to Reply with Reusable Email Templates

Stop re‑typing the same replies. SnippetJet lets you save, organize, and insert your best canned responses in seconds — without the bloat and complexity of traditional workflows. Designed for emails, coding, life and work.

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Watch how SnippetJet template manager works

SnippetJet app screenshot

Store Templates Once, Use Them Forever

Tired of digging through Google Docs, text files, or old conversations to copy‑paste something? Just save it to SnippetJet. Name it, tag it, and it’s ready whenever you need it.
Unlimited snippets – keep FAQs, return instructions, promo codes, bank account numbers, anything.
Instant search – find the right response or saved reply as you type.
Privacy - template content is encrypted at-rest and in-transit.
✅ Just one click to copy
Aren't you tired of digging through the menus, submenus, popups and multiple clicks to use your template? We solved that. One click on a big button. Then hit the old CTRL+V to paste your reply wherever, whenever you want, how many times you want.
✅ Find the right snippet in a sec
Powerful search helps finding the right snippet for the job. Just hit F and start typing for a snippet title or tags. Copy snippet the same way you copy it in the all snippets view.
✅ Flexible categorization with tags
Categorize by topic, department, coding language, whatever. You can then click on the tag to show all snippets with this tag, or go to tags section to show only snippets with a set of selected tags.
✅ Text and code snippets together
Finally, you can have your text AND code snippets together in one app. Code snippets come with auto language detection and highlighting.
Text and code snippets together

Ideal for Customer Service Excellence — and More...

E‑commerce support Order updates, tracking links, refund policies, FAQs.
SaaS success teams Feature explanations, onboarding tips, troubleshooting steps.
Freelancers & agencies Proposal boilerplates, social-media tag lists, social-media posts, client check‑ins.
Coders & developers Code snippets, terminal commands, regex patterns, commit messages.
Entrepreneurs Email templates, pitch follow‑ups, outreach sequences.
Doctors & healthcare staff Appointment reminders, test‑result explanations, follow‑up instructions.
Lawyers & legal teams Standardized contract clauses, client intake replies, case‑update templates.
Scientists & students Essay outlines, lab‑report boilerplates, common citations.

🌍 Works Everywhere You Do

✅ Gmail & Google Workspace
✅ Outlook & Office 365
✅ Shopify
✅ Etsy
✅ Amazon Seller Central
✅ Zendesk
✅ Freshdesk
✅ Help Scout
✅ Facebook
✅ Instagram
✅ Intercom
✅ LiveChat
✅ Slack
✅ VS Code
✅ Atom
✅ TikTok
✅ YouTube
anything with a text box!

Simple pricing

Try free for 7 days • No CC required • Cancel anytime • No tricks
30-day money back guarantee if you don't like it!

Monthly Plan

$25/mo

  • ✓ Unlimited snippets
  • ✓ Unlimited use
  • ✓ Free updates
Get Started
This button will redirect you to sign up. You can eventually pick up a plan after your 7-day trial. No CC required at the moment.
Save 2 months!

Yearly Plan

$250/yr

  • ✓ Unlimited snippets
  • ✓ Unlimited use
  • ✓ Free updates
Get Started
This button will redirect you to sign up. You can eventually pick up a plan after your 7-day trial. No CC required at the moment.

FAQs

Why SnippetJet?

SnippetJet was created by Seb Kończak from Keyshorts as an internal tool for automating emails, faster coding and information management. We scratched our own itch.

What is a snippet? What does snippet mean?

A snippet is a piece of reusable text or code, that is frequently needed or used. You can have text snippets, for example in email communication, where repeating parts of emails or answers to common issues can be automated and not typed over and over again. Code snippets are the same, but for programming. You can also have an important text fragments, such as your bank account number, an address of your company's warehouse that you frequently need to send someone. All of these can be managed and quickly accessed in SnippetJet. Snippet can be also referred to as "message template", "saved reply", "canned response", "text expander", "code snippet", "quick note" etc.

How does a snippet work?

You copy and paste a snippet when and where you need it. The key here is fast snippet search/recognition and copying. SnippetJet is designed to be ultra-simple and ultra-fast. No bloat or unnecessary gizmos.

Why use snippets when you have so many AI chatbots and tools?

Have you tried using AI in communication with real customers? We did, and it failed. AI makes mistakes and can't do many things humans can. For now, it's easier to just efficiently automate with snippets in customer communication to avoid silly mistakes. Plus, people really appreciate contact with a real human these days. And they despise chatbots.

Why a separate app if you have snippets features and saved replies in HelpScout, Zendesk etc?

Because of two problems:
1. They are always buried somewhere. You can't easily edit them, preview the snippet and copy it. Plus, you can't really have your code snippets there as well.
2. You can't use a snippet easily outside a dedicated app. You can't even use a HelpScout's saved reply from one mailbox in another one. And what about quickly using a snippet from Zendesk in a Facebook message?

SnippetJet solves all of these issues. It's your single source of all your snippets, which can be used anywhere. It's an independent template manager app for Mac, Windows and Linux. Plus, you don't need to download it. It's all in a browser.

Docs & guides

How to save time in customer service with text snippets and message templates?
🎉 Ready to Turbo‑Charge Your Work?

Join support pros, developers, students, entrepreneurs, lawyers, and doctors who save hours every week with SnippetJet’s lightning‑fast template manager.
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